by Paul Chitlik
Selling tickets to a comic book convention is the last place
organizers expected to encounter anti-gay hate groups and their allies.
That’s exactly, though, what Bent-Con, the gay pop culture festival that
celebrates LGBTQ contributions to the science fiction, fantasy, horror,
comic book and gaming genres, did. They did so in an obscure and arcane area of the internet most people
aren’t familiar with: credit card payment processing gateways,
lynchpins of internet transactions the world over.
“Honestly, it was something I wasn’t even expecting,” Bent-Con
President Sean Holman said. “When you think about hate groups, you think
of them with regards to anti-marriage efforts or against serving openly
in the military. You don’t think about them in terms of internet
payment systems. But there you go.”
Credit card payment gateways are the mechanism the internet uses to
exchange information between websites and mobile phones and the banks.
When the general public buys a pizza or orders tickets over the web, the
gateway verifies all the information is correct, authorizes the
transfer of funds — and takes a percentage for the effort in “fees.”
These fees can add up to significant amounts of money, for both the
seller and the gateway service. Getting the best deal possible is what
ever seller requires.
“In setting up our ticket service, our ticketing agent signed us up
with an established company that offers low rates to non-profits like us
— Cornerstone Payment Systems — that’s when things got odd,” Holman
said. Typical approval time is 48 hours. Several days of no word prompted
Mr. Holman to inquire about the delay, first to the ticketing agency,
then to Cornerstone itself. Two weeks later, a Cornerstone
representative sent a cryptic email that said, “Unfortunately because
the type of business we cannot get this account approved. Sorry for the
inconvenience.”
Puzzled, Mr. Holman inquired further with both Cornerstone and the
ticketing agency about the rejection and the language. Apologizing, the
ticketing agency indicated that Conerstone’s “underwriting criteria will
be problematic” in regards to Bent-Con and quickly made arrangements
with a different company, ACH Direct, to handle the processing. ACH
approved Bent-Con and the website is now live and tacking ticket orders
for the December 2012 event.
Mr. Holman admits to being frustrated by the delay, but once the new
gateway came on-line, he was satisfied. Then he and Jody Wheeler, the
vice-president of Bent-Con, did a little on-line research and were quite
surprised by what they found.”Mostly, I was curious about what was
‘problematic’ about our organization. Turns out the problem wasn’t with
us, but with the values of Cornerstone.”
According to their website, Cornerstone Payment Systems of Bristol,
VA (www.cornerstonepaymentsystems.com) bills itself as a gateway that
puts “Christ at the Cornerstone of our business…. we will not process
credit card transactions for morally objectionable businesses.” They
specifically reach out to churches and para church organizations, in
addition to regular retail, food and related industries, in order to
provide them services. It’s part of larger banking operation,
Cornerstone Bancard, started by CEO and entrepreneur, Nick Logan.
One of Cornerstone’s main programs involves providing a revenue
sharing service where, alongside Cornerstone, partners receive a
percentage of the fee for all transactions processed and that all
referred companies process. Titled the ”Processing with a Purpose”
service, (www.processingwithapurpose.com), one notable partner is The
American Family Association (http://www.cornerstone.cc/ afa/), which the
Southern Poverty Law Center certified as a hate group last year
(http://www.splcenter.org/get-informed/intelligence-files/groups/american-family-
association).
Cornerstone also provides these services to related
organizations like the Home School Legal Defense Fund, American Family
Association, Teen Pact, World Magazine and Florida Family Policy
Counsel. Cornerstone advertises that they’ve processed several billion
dollars and worked with 30,000 ministries. “No wonder they rejected us,” Mr. Holman said. “We’re the kind of people they hate!”
The most troubling aspect, though, is that Cornerstone, directly and
through partnerships, has provided gateway services to unknowing groups
who support equality and fairness in other ways. ”There are several
charities — cancer prevention, poverty reduction, even Little League
organizations — that use Cornerstone due to its low rates and
inadvertently fund the anti-gay hate industry in the United States, ”
Mr. Holman said.
“Had things broken in a slightly different way, we might have wound up providing money to what is, essentially, the ‘bag-man’ for internet funded hate groups. I wonder how many otherwise great organizations don’t realize they’re helping to fund such hate with their own internet sales, ” Mr. Holman added.
“Had things broken in a slightly different way, we might have wound up providing money to what is, essentially, the ‘bag-man’ for internet funded hate groups. I wonder how many otherwise great organizations don’t realize they’re helping to fund such hate with their own internet sales, ” Mr. Holman added.
Bent-Con 2012 is happening November 30th, December 1st and 2nd in Los
Angeles CA. With an estimated attendance of 3000 people, it is one of
the largest conventions to promote, encourage, celebrate and appreciate
LGBT and LGBT-friendly contributions to comic-book, gaming, scifi,
fantasy and horror mediums from artists, writers, creators, publishers,
directors, actors, and producers, that create works targeted directly to
LGBT audiences or the larger realm of underground and mainstream
pop-culture as a whole.
I hope this information makes it to other companies that use/have used this company so that they can take their business elsewhere.
ReplyDeleteI'll try to post it tomorrow. Thanks of the info.
ReplyDelete